Gen Korean BBQ House

"I've been coming to GEN Korean BBQ off and on for years, and last night's Thanksgiving visit with my son was one of the best experiences I've had there. We ordered beef bulgogi, brisket, garlic chicken, shrimp, short ribs, and popcorn chicken. Everything was flavorful, but the short ribs were easily the standout--tender, juicy, and perfectly seasoned. In the past, I've noticed that when the restaurant gets extremely busy, the service can slip a little. But this time, even with a moderate crowd, the service was excellent. The staff was professional, attentive, and genuinely helpful throughout our meal. The atmosphere was relaxing and made for a great dining experience. Overall, GEN delivered a solid meal with great service, and this visit reminded me why I keep coming back. Happy to see them at their best again."

"I came here with my boyfriend because we received gift cards for Christmas. I had high hopes due to him being here before and saying it was good. The food was actually really good! Well except the garlic chicken. That was underwhelming. I also loved the lights and atmosphere. Then came the service...I rarely care about the service so long as they are attentive. However, the wait was abysmally slow. We waited over 30 minutes for ONE refill. Never even got a second one. That and they took ages to do a grill change. By the time they came to replace it, which only happened twice, the grill was charred black and burnt. Never have I had this issue with previous KBBQ places. It really is a shame because I was super excited. Overall, I'm just glad the food wasn't a letdown. If it's busy, I'd recommend going elsewhere."

"I enjoyed the variety of premium meats; they were flavorful and delicious. The salad was also good. Overall, it was a positive experience."

"Thank you Wendy!!, Came here on New Year's Day, and as expected, it was quite busy and parking was a bit of a challenge. While the estimated wait was two hours, we were pleasantly surprised to be seated much quicker than that! It was clear the restaurant was either understaffed or just overwhelmed by the holiday rush, but our server, Wendy, was amazing and was "dialed in". Despite the chaos, she provided excellent service and remained attentive. We really wanted to express our thanks to her"

"The best Korean BBQ! Johnathan was an awesome server and went above and beyond. The food and atmosphere were amazing. The marinated short rib and premium Wagyu was our favorite. We're from long Beach and will definitely be coming back!"

"I seldom give a less than 4 stars so please bear with me. Gen has been my go to KBBQ for many years but this visit was quite disappointing. I used to visit the Huntington Beach location because the Cerritos location is usually very packed and doesn't accept Yelp waitlist. This time, it's off peak hour so I picked the Cerritos location. Cerritos has two locations near each other, we were sent to the smaller location. The smaller location has the same setting but we were told that they are testing a new grill. The grill that doesn't require changing. Prior to this visit, Gen has designated people checking the grills for replacements. It seems that they have eliminated that job function all together for the so called non-changing grill. As a result, no one came to check on our grill and our server(she was new) never offered to change the grill. I flagged down the host inquired about the grill. He said: I will get you a new grill. 5 minutes gone by, a new grill never arrived. I did what I could to clean the grill myself to avoid eating the burnt pieces. Our server came and ask how things were going(while I was cleaning my own grill)? I guess she didn't see that I was cleaning. I told her that our new grill never we showed up. She was all excited telling us about the new grill, there is something they use to clean it and she will bring it over to show us. The "magic eraser " is a cube of Daikon, I think. She asked if we want her to demonstrate, I told her that it's not necessary, thank you. I asked: will Gen tip me for cleaning my own grill? She laughed and said: right? She did say that we can call them over to do so but I wonder how many people would do that. Now, let's talk about the food. The pencil thin brisket, differ than the bigger pieces I had before, the brisket shrunk into a tube. This resulted in unevenly cooked brisket. I used to eat two plates of brisket but this time I could barely finish the one plate. If their goal is to have me eat less, they have succeeded. Our second round of meat took a follow up with another server to show up. Yet, our third round of meat came and followed by a fourth round that we never ordered, in which the steak was frozen. I think I will head back to the Huntington Beach location to give Gen one last chance and hope this is just an one off experience."